Edge Transmission Problems

Has anybody had problems with the new Ford Edge transmission?  My Edge is in the shop waiting for a new transmission but the problem is there AREN'T any new transmissions out there yet. 

Was it manual/stick shift or automatic? What happened with it?

I have an upper end model with the six speed automatic transmission.  About 7k miles on it, mostly put on in a couple of long trips.  The car had a little hesitation in it that was bothering me that I noticed when the car was moving and I would attempt to accelerate quickly.  Don't know if that was related to the main problem.  As I would leave the house in the morning, the car began acting up - it would sound like it was dropping the transmission at about 30-35mph.  It literally felt like I got rear ended by someone.  It happened three straight days in a row and I took it back to the dealer.  They had trouble reproducing it but when they finally had it happen to them I think they realized it was a problem.  They said Ford is not repairing these transmissions so they will replace it, which is good, but there are none around so they are getting in line for when some are shipped to a regional warehouse.  They don't have an idea when that will be.  I have 4 Ford vehicles at the present time (lots of kids) but I am thinking I should have waited on the Edge and hung on to my Expedition for another year.  Maybe they will let me swap it for another Expedition. Do you get the idea that I don't feel comfortable about this at the moment?

I don't see why you couldn't swap it for something of equal value. Of course, being that the six speed transmission is so new that explains why they're having the delay. The old one will probably end up going through a full examination to find what the problem was with it. I don't see why they'd hold you up too long though. Did they offer you a loaner vehicle in the mean time?

I wouldnt be so quick to say the transmission is so new that the bugs are not worked out yet. Actually Ford has been using the 6 speed for some time now (the new expedition uses it, the new taurus, etc). Unfortunately (and this goes for ALL manufacturers), a lot of components are subcontracted out. Occasionally a bad part may slip through quality control, and this is no reference to Ford (after all their quality has now equalled that of Toyota and Nissan, led only by Honda). If it re-assures you at all, when the Edge was in design phase, Ford hired away a quality control technician to go over the ENTIRE vehicle prior to production to look for any potential issues. Back to the transmission, it's a fact of life that if something has moving parts eventually something will break. And when you mass produce anything there may be a few that may have a kink. (i.e. how many people do you know who have cell phones? How many of those have had a phone with issues?) None the less, a solution is being presented, unfortunately due to the demand for the Edge there are not a lot of surplus parts available.I'm sure your local Ford dealership will do what they will to appease you in the mean time.

Actually, yes.  My parents just got an Edge and, with less than 500 miles on it, the transmission crapped out.  Thankfully the dealership was able to get a new transmission within the week, and everything seems to be working well with it now.   (It's currently in my possession since it died while they were visiting me.)

Good to know, might have to hold off for a little while before getting the wife one...Hopefully it will work out for ya.

I have experienced the same problem with my Edge in that it felt and sounded like the transmission fell out of the car.  Of course the dealership checked it out and indicated that they could not find anything wrong with it.  I previously had it in because I was experiencing that the car was resisting excerleration.  I would try to excerlate at a faster pace in order to pass and it would not excerleate and I have almost been rear ended a couple of times, of course they said they could not find anything wrong with it that time either.  It has not made that sound again, which it has been three days.  But, if it continues to act up, I guess I am going to have to get very aggressive with insisting that they find the problem and fix it insteal of being Mrs. Nice.  Although, I do not want there to be anything wrong, it is reassuring to know that it is not just my imagination.

We are having problems with Ford engineers not wanting to replace our faulty 2007 Ford Edge transmission.  The service technicians and service manager and dealer agree that a high pitched noise being produced by the vehicle is related to the transmission and have torn it down and replaced a gear thought to be responsible for the noise but it is still there.  They have had our vehicle for over thirty days and still have not corrected the problem.  The engineer told my wife that if she would just play the radio at a normal level she would not hear the high pitch whine.  Now there's a technical solution to the problem.  They are refusing to change the transmission out so we will now have to go through the process to apply for the Lemon Law claim in the state of Tennessee.  If others are having this same problem with their 2007 Ford Edge please contact me at: onefreeamerican@comcast.net  

I have a 2008 Edge that is less than 1 month old with 1500 miles on it.  This same exact problem (felt like I got hit) occured yesterday evening.  I have an appt with the Service Dept in the morning.

Edit: Service Dept. says they couldn't make it happen again and haven't heard of any transmission problems with the Edge.  I guess it looks like they'll get to deal with it when it totally craps out and I get it towed back to them.

I have a 2007 Edge - I put a alot of highway miles on it (25,000 currently)  I think it is starting to slip between gears  - not sure if anyone has experienced anything like this?

I have a 2008 Edge with 6000 miles.  Same clunking transmission problem.  Seemed to happen after a long drive...hundreds of miles...parked in lot overnight.  The next morning under moderate acceleration it wound out.  It appears to me that the transmission failed to engage.  Basically the engine then reached a higher RPM than normal.  When it finally engaged, it made that horendous clunking noise...It has actually happened twice to me.  Since it seems to be such an intermittant problem, I figured that any service center would have a hard time believing anyone.  It is a rather hard thing to describe and to potentially duplicate.  It seems though that the two times it has happened to me they were under the same circumstances as I described.  Maybe someone else can verify.  I do plan on taking it in after my current road trip to see what the service techs have to say.  Good to know at least that other people have had similar issues.  That it is good ammunition to take to the dealer.  They shouldn''t deny this type of thing.  Chances are they have probably seen it before.

I have a 2007 SEL Ford Edge with 18K miles on it (under a year old) and am having very similar transmission issues as the ones listed. I was experiencing some hard shifting once in awhile and didn’t really think much of it until two weeks ago when I was driving on the highway in mixed traffic. I was going 35-45mph and when I’d press on the gas to accelerate the car wouldn’t and then all of the sudden my rpm gage shot up from 2 to 4 and then the car jerked forward and reached a higher speed. It was the same feeling of being “rear-ended” that many others have mentioned. This continued for the next few miles until I could get off the highway. Once I came to a complete stop, I couldn’t even get the car to move- pressed on the gas gently a few times and then all of the sudden my mph gage jumped from 0 to 80 and 2 to 4 on my rpm gage, then the car violently jerked forward and I was able to pull into a parking lot. I dropped the car off at the local Ford dealer that night and after 3 days was given this initial diagnosis- burning fluid smell and slippage into third gear. Also, I couldn''t get a rental because it wasn''t the same dealership I bought the car from. Then Ford proceeded to tell me they had to take the whole transmission out and complete a cap cost analysis for the company. This was 15 days ago- I called today and according to the technician a snap ring broke off one of the drums (and fell into "something") and they are just replacing that. I am expected to be driving it by Friday. This all seems very strange to me since others are having the EXACT same type of problem I had and need completely new transmissions. Ford must see a lot of loose snap rings....and if that was the case, why no recall? Does anyone else think I''m being given the run around? How have things turned out for your Edge problems? Anyone pursue their rights under lemon laws? Any help or advice would be greatly appreciated.
 
Cobra98, I can verify your issue. I''m glad to see someone else experienced the jump in rpms- did you ever take it in and have it looked at? What was the outcome?

All of this sounds so familar, We just got ours out of the shop today, the first three days in techs couldnt figure out the problem. They then decided to replace the the torque converter. The dealership guys said that they hadnt herd of any problems with the transmission and that we were the first ones to come in with this problem. It still doesnt feel right it has a hard shift from second gear to third. we have a little over 14000 miles problem started around 6500 called the dealership and they said that they couldnt do anything about the problem until we got a service light. Well we finally got the light and it had to be towed in. My wife and 15 month old baby and to wait almost 2 hrs for a tow truck. Will definately be getting rid of this car before warrinty goes out. Problems like this dont go away. Really disappointed in the way the dealership has handled things.

I was left on the side of the road 800 miles from home.  The car would not down shift.  Two weeks, two transmission control sensors, two airline tickets and two Ford dealers later, I got my car back.  It is now periodically disengaging at times at lower speeds.  I have had many Ford products in the past and been happy with all of them.  I think there is an inherent problem with this car and hope Ford will resolve the problem soon.

I have a 2007 Ford Edge that is 18 months old, it has been in the service dept 8 times with a transmission problem. The vehicle jerks and bumps when slowing down, braking, or accelarating, and sometimes feels like it has been rear-ended. The problems are more severe when in the high country. There has been sensors and other sensors replaced but the problem has not been solved. The Ford engineers has labled some of the problems with a software issue which has been called "The San Antonio Bump", the software is not available at this time. They also say that it is normal for the Edge''''s transmission to shift from 6th gear into 2nd gear. According to my service center there are no other 2007 Ford Edges that are experiencing these problems.

Please respond to this email if anyone out there is experiencing any of these problems randdchrivia@comcast.net

I too, own a 07 Ford Edge that DID have transmission trouble.  I have had it back from the garage for 5 weeks works flawlessly !!!  The problem was rendered at Courtesy Ford of Altoona, PA.  This dealership is centerly located in PA.  The service managers name is Scott.  Ask to speak to him.  Scott''s transmission specialist is very educated in transmissions.  I wish you Good Luck.
 
[font=arial itxtvisited="1"]Courtesy Ford Kia Inc [font=arial itxtvisited="1"]401 Pleasant Valley Blvd [font=arial itxtvisited="1"]Altoona [font=arial itxtvisited="1"]814-942-3000                [font=arial itxtvisited="1"]800-734-9545