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Old 02-24-2008, 12:29 PM
Join Date: Feb 2008
Posts: 2
Default broken outer door handle

Hi All,

I'm a newbie here and was unable to find help via search. My wife has an '01 XLT escape that we bought new and she (and I) really enjoy. Recently the passenger door stopped opening from the outside. I removed the door panel to find the metal rod that clips into part of the outer door mechanism is dangling inside the door. The hole that it used to clip into is half gone (plastic piece) so it is obvious that I need to replace that plastic piece. I removed the2 screws that I saw and while it moves around it seems to still be held by something. It has been cold out so I haven't spent too much time on it. I'm wondering if there is anyone here who has "been there done that"? If so, can you share with me how to get this apart?

Thank you,
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Old 02-24-2008, 12:52 PM
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Default RE: broken outer door handle

Welcome to the site..

Sent you an email..
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Old 02-26-2008, 12:35 AM
Join Date: Feb 2008
Posts: 2
Default RE: broken outer door handle

hey anyway someon can you shoot me those instructions on how to fix this issue the same thing just happened to me this past weekend
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Old 03-03-2008, 11:12 PM
Join Date: Mar 2008
Posts: 1
Default RE: broken outer door handle

I have the same problem on my wife's 2001 Escape. The passenger door froze shut a couple weekends ago and 'mysteriously' stopped working after that. I took off the inner panel this weekend and found the same broken metal arm that fits around a plastic bushing on a rod that moves the latch. The part that broke off is kind of like half of a really small washer. I found a site online that looked like it had the parts but the diagrams they had weren't detailed enough to tell which part was the right one. I'd appreciate any help.

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Old 03-30-2008, 06:08 PM
Join Date: Feb 2008
Posts: 2
Default RE: broken outer door handle

Hi All,

I ended up figuring this one out. I first went to the local Ford dealership and bought the part. That wasn't a lot of help in figuring out how to fix it but I will give a brief explanation that will hopefully save anyone else who is experiencing this some of the headaches I encountered. The part at the dealership was less that $30. Start with your window up (and leave it that way). I removed the inner door panel (which I believe had 4 screws and several of the push type retainers common on door panels). After removing the inner door panel peel back the paper type lining. Next remove the 2 torx screws that are on the part behind the outer door handle. Also, remove the 3 torx screws that hold the door striker/catch or latch on the side of the door. Now move to the outer portion of the handle.There is a part that stays stationary when you pull on the handle (it is toward the back of the vehicle) With a little force this should snap out of its resting point. Now pull on the handle as if you were going to open the door but only pull it slightly, not to the extent of its travel and at the same time pull with a little bit of force toward the back of the vehicle. The outer handle should snap out of the inner piece that you unscrewed earlier. At this point you should be able to manipulate the whole inner mechanism out from the inside of the door. Replace the piece and install the latch release rod into the loopon thenew part. Reversethisprocess for reassembly and you're done. Yes, this is a little vague but it gives you the "secrets" you need to repair your car. Also, I fixed it last weekend and I am just writing this up so if anyone has any edits or if I missed anything please feel free to post.

Good luck,
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