Parking Assist Accident
I know this is a Flex forum but as the cars are similar post. Having problem getting any information on the issue.
While using the parking assist, the Lincoln hit the rear bumper corner of the car next the Lincoln at the start of the parking maneuver. For the past four years I have used the parking assist almost every time I park.
No messages show in the message center show any indication of a system failure. All was normal (indicated park place found, pull forward, stop) during the start of the parking.
Ford dealer said they have no procedure or protocol to verify the failure/functionality of the parking assist system. Ford/Lincoln only help was to tell me to take it up with my insurance company. How can the insurance company explain the failure or verify why the system failed if the dealer can’t?
Any input on this would be greatly appreciated.