'02 Explorer-Crack in rear hatch

Ford Forum Ford Classifieds Photo Gallery Member List Search Ford Recalls Contact FF Sponsors
Ford News Ford Lineup Forum FAQ Calendars Ford TSB's Register Login

'02 Explorer-Crack in rear hatch

Printable Version

Ford Forums >> Ford Trucks, Ford Vans & Ford SUV's >> Ford Explorer >> '02 Explorer-Crack in rear hatch

Page: [1]

Message

<< Older Topic Newer Topic >>

'02 Explorer-Crack in rear hatch - 12/15/2005 5:34:56 PM

gb1xyl1

Posts: 3
Score: 0
Joined: 12/15/2005
Status: offline

I just noticed a "top to bottom" crack in the upper rear (smaller) hatch of my 2002 Explorer, just below the glass, in the plastic. It was parked outside (as it always is) and the temp was about 5 degrees. Just wondered if anyone else has had this "spontaneous cracking" problem. If so, do you think patching would work as a fix or am I looking at a new hatch? Tnx very much.

Post #: 1

RE: '02 Explorer-Crack in rear hatch - 3/19/2006 1:03:40 AM

Shag

Posts: 5
Score: 0
Joined: 3/19/2006
Status: offline

my 03 mountaineer did the same thing! i want to replace it but what fixes it from happening again? anyone? anyone?

(in reply to gb1xyl1)

Post #: 2

RE: '02 Explorer-Crack in rear hatch - 3/20/2006 3:52:06 PM

gb1xyl1

Posts: 3
Score: 0
Joined: 12/15/2005
Status: offline

The body shop guy at my dealer said, "yeah, I've seen a few of these," and "it's a Ford problem, we'll take care of it." Fixed under warranty even though it was almost 5 yrs old. When I picked up the car after the repair he told me that the service manager felt it was NOT a warranty repair item but they (body shop) fixed it anyway. Nice of them, right? I'd go right to your body shop guy. Good luck.

(in reply to Shag)

Post #: 3

RE: '02 Explorer-Crack in rear hatch - 3/20/2006 10:20:16 PM

Shag

Posts: 5
Score: 0
Joined: 3/19/2006
Status: offline

I showed it to my dealer and they said they could fix it but it was not covered. I've seen TSB's out for it but I need jedi mind powers to make them fix it under warranty. Anyone have an idea on how to present my case to get it fixed under warranty?

(in reply to gb1xyl1)

Post #: 4

RE: '02 Explorer-Crack in rear hatch - 4/22/2006 10:35:16 AM

paja6

Posts: 2
Score: 0
Joined: 4/22/2006
From: Paulie
Status: offline

Hi, I had the same issue with my 2002 Explorer not once but twice! The Dealer was great and fixed it both times. It is a known problem from Ford so I would contact your dealer. I didn't pay a penny so it's worth a call. It's a "stress" issue so it's not anything that you are doing wrong. Good luck!

(in reply to gb1xyl1)

Post #: 5

RE: '02 Explorer-Crack in rear hatch - 5/7/2006 11:10:13 AM

Rivalry

Posts: 5
Score: 0
Joined: 5/7/2006
Status: offline

Mines an 02 and this was a recall to replace these hinges.

(in reply to paja6)

Post #: 6