2019 Ford Expedition Limited Edition

SYNC 3, Software Version: 3.4 Build 20136_PRODUCT



I tried to update using wifi but it says I’m up to date.. is this fully updated?



The two front usb ports do not work.. they do not charge a phone using brand new oem Apple lightning cable and obviously CarPlay does not come up ..



I am aware this has been discussed and I have read everything I can in regards to this issue but I still need help…



I checked all fuses in both locations. I have power to the back of the module (checked with meter and lights around connector lights up)but I’m aware that this is a different circuit than what the usb connection uses. Is there a specific fuse I should re-check that controls data?



I accessed the back of the stereo to confirm that the usb cable was properly connected to the apmi which it was. So I came to the conclusion that I must have a bad usb module. I ordered a replacement module on Amazon.. now it was an upgraded version that has a standard usb and a usb-c but it listed my part number as a replacement.



My part number on my usb module is:

hc3t-14f014-ac



The module I ordered is found here:



SYNC 3 Apple carplay USB Module, Type C + USB Interface Upgrade Module, Compatible Ford SYNC 3.4 USB hub(Small Size) https://a.co/d/8kuydio



I should also note that I tried a different module but after ordering it I realized it said it worked for the following part numbers which mine was not listed:

HC3Z-19A387-C, HC3Z-19A387-D, HC3Z-19A387-H



That part can be found here:



OEM Ford Carplay USB Hub Module Upgrade for Sync 3 Models HC3Z-19A387-H https://a.co/d/dAZBqyO