We bought a 2016 f250 in March it’s a diesel and only has 46,000 miles on it. When driving it every now and then it will lose power and the screen where the Gauges are will black out and restart. Last week I was driving 70 on the highway and it completely died and the screen said shift to park. So I pulled over and tried to restart it 3 times and finally it started back up. We got back onto the highway and got up to 60 and it restarted it self 2 more times back to back this time without completely dying. We took it to a ford dealership and they cannot find anything wrong with it. The previous week they had the truck for a few days and said the batteries needed to be replaced and there were 2 codes that needed to be cleared so they fixed that and gave it back. The next day I started it in my driveway and the screen did the same thing kicked off and restarted. Ford still has no idea what is wrong with it. They said they checked and tightened the battery terminals and everything is running the way it should. I uploaded a video of what it is doing. This video is after it completely died and I had to restart it 3 times. If anyone has had this problem please help. Thanks

 

What is usually done is to attempt to isolate whether the problem is electrical or fuel related. I have some reservations as to the way it was handled , but that is the difference between being there to actually see what is happening and trying to view a video.
Maybe you might want to consider a different dealership service dept.

 

Thank you. I’ll contact another dealership.