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Instrument panel issue

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Old Apr 24, 2018 | 04:38 PM
  #1  
Hendude$$2011's Avatar
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Default Instrument panel issue

Hi guys very new to this site, my gf has a 2011 Ford Explorer and she has been experiencing issues with her instrument, back up camera and radio. The instrument panel doesn’t illuminate, the back up camera no longer displays and the radio no longer works. I think it’s a fuse issue, however she believes that it’s a bigger issue. The battery and alternator are both operable. Any information will be greatly appreciated.
 
Old Apr 24, 2018 | 05:46 PM
  #2  
hanky's Avatar
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Joined: Jun 2010
Posts: 16,607
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I believe your gf is on the right track.
Suggest you or she have someone with a good scan tool check into "module health".
Suspect possible network communication problem. You might consider stopping at Autozone to have the vehicle checked for any codes. They usually don't charge anything.
If you get the codes, you might post them here. Might be able to help.
 
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