Well, I am posting this to vent. I bought a new vehicle for the first time in my life, F150 V8 5.0L 2019 a year ago. I was amazed to find it was burning 2 quarts of oil/2000 miles, I am over 60 and drive slow and easy. Now with 16,000 miles, I began requesting a oil consumption test by the Cannon of Starkville Ms Dealer at the first oil change. They think the new dipstick represents one quart of oil, why not, would any reasonable manufacture create a different type of dipstick. Well yes, Ford's attempt to fix the problem is to create a longer dipstick, with hash marks defining 2 quarts of oil. I brought the TSB in yesterday and walked through how to do an oil consumption tests with the dealer. You must mark the dipstick in two places, not one. The mechanics continue to think of the hash marks as defining 1 quart of oil. I have a case number with Ford. Let us see how this goes, got a feeling I just lost $65,000.00. At least I have not bought their stocks. Buyer Beware !!!!!!

 

I have a question that might shed some light on what may or may not be a problem..

Usually any engine that is burning oil will show some signs of deposits on the spark plugs.
Have not had an opportunity to check a relatively new vehicle with this possible problem.

 

I said it before and I'll say it again. I believe that the issue is due to Ford using the plasma coating process to coat the aluminum engine block cylinders instead of using cast iron sleeves in the cylinder bores to save weight. Seems that that is when the issue cropped up.

 

Well just an update. Vehicle has 20,000 miles F150 2019 Plat addition. Still burns oil at about 2000 miles/quart. Contacted the Better Business today and started paper work with their auto department. Ford Dealership and Ford itself is not responsive. I don't think they read their own test service bulletins on how to check oil consumption. Unfortunately the solution is to replace the engine, so they have chosen to ignore the problem all together. So much for a warranty. If anyone knows other venues please advise.

 

Were you able to check the spark plug appearance for signs of excessive oil burning? We can assume all kinds of things , but we need to base a conclusion on some definite evidence. If we are not getting any traces of smoke on startup, or no apparent signs of oil contamination on the plugs are we positive it is burning the oil?
If it is , it will be doing damage to the converters and that can get expensive to correct.

 

Hi George, I was wondering if you got anywhere with the Better Business or with Ford itself? My F150 is from 2019 as well as has been having the same issue and I can not get any answers from my dealership and I am lost on what to do next. Thank you

 

All vehicle manufactures don't consider doing anything unless they burn 1qt. in 600mi. There are a lot of other manufactures out there that burn way more oil then that. Equinox's will burn 5 qts. in 2,000 mi. chevy trucks seem to burn oil.

 

Until new piston rings are allowed to seat,,, they don't seal well especially if the engine is filled with synthetic oil from the beginning. Regular oil , not synthetic, was used for the first 1000 miles (break in oil) then switched to full synthetic and there was no longer an oil burning problem. Have been through this a few times, don't know for sure if this is the problem.here.

 

I had the same issue and more with coolant consumption and engine misfiring (knocking noise while accelerating) on my 2018 F150 V8 brand new, the dealership replaced the engine following the first TSB from Ford and they did a terrible job 3 times i had to tow the truck back for excessive oil leak from head gasket and oil cooler hose and other areas. Of course that didn’t solve the problems, it has been almost a year when i gave up on fixing this truck and filed a case with CAMVAP and they will probably go with a repair order again on this truck after a third party inspection has been done on the truck saying that the misfiring is a reprogramming issue and they can’t prove the coolant consumption even after i showed them photos of the coolant level was too low and almost empty in the tank after 3 months of the repair which was at the max level.
It’s really disappointing when a manufacturer would issue a first TSB to replace the long block and then issue following TSBs to replace dipstick and reprogramming pcm, and still don’t want to admit that they terribly disappointed so many loyal customers and caused a lot of inconvenience and less trust in their product.

 

Ford is buying back the 1.5 yo 20,000 mile vehicle. In 50 years of owning vehicles I have never had a manufacture of a vehicle back their warranty, much less buy back a vehicle after a year and a half. Concluded after sending data to BBB it took only 18 days for Ford to send the letter they would buy back the new 2019 Ford F150 V5.0 after I stated the State Lemon Law, pointing to burning excess oil. I had Officially brought the vehicle to the dealership 4 times and unofficially 6 additional times over the 20000 miles (total of 10 times over a 1.5 years). It took a lot of time uploading documents to BBB (reminded me of doing taxes), talking to the dealership, and listening to mechanics say all vehicles burn oil. From what I have read burning more than 1 quart every 3000 miles is the cutoff, but I also heard 1000, 2000, or even there is no limit. With that said, I had a couple of the mechanics at the dealership say the engine was designed to burn a lot of oil, not unusual to burn 1 quart every 500 miles. I do think this vehicle is a dealerships night mare. But hey, if you don't check the oil every 3000 miles, you will not catch it between oil changes (~6000 miles), they have put a 2 quart dip stick in the vehicle. A lot of confusion at the dealership, as no mechanic knows how to check where 1 quart is on a 2 quart dipstick and they are quick to say it is not even 1 quart low. For the most part they do not check oil levels when the change oil at my dealership (but they do at Walmart go figure), so oil consumption is not monitored unless you request it.

For all you Ford folks, look at the TSB I attached, it discusses the oil burning issue and what they think is the problem. I get it, after 10,000 miles the rings should seal and like the vehicles in the past, the problem goes away until you hit 80,0000 miles, and like me when I hit 50 yo, things begin to break or fall off. The vehicle smoked some at start up, otherwise there was no obvious discernable leaks. With a new vehicle I hate pulling plugs or anything that might give Ford a reason not to back the warranty (it is really their job anyway to track the problem on a new vehicle). Just like the police when they pull you over for speeding, dealership Mechanics are not going to believe you anyway so why waste time on a self diagnostic. Better if push comes to shove take it to an independent and have him run an oil consumption test. That was my next step, but Ford agreed to buy the vehicle back. Still don't believe it.

The attached TSB was performed at 6000 miles. The oil continued to burn but at 3000 miles/quart as opposed to 2000 miles/quart. They put in a 2 quart dipstick as part of the TSB which pretty much made it impossible to run an oil consumption test short of making multiple marks on the dip stick. The TSB for doing an oil consumption test on a 2 quart dipstick was only posted for the 2018 model (and pretty complicated/time consuming), however they kept putting in a 2 quart dipstick for 2019 and 2020 as per the attached TSB. So the dealership could/would not get the mechanics to use this oil consumption TSB for 2018 models on my vehicle. Therefore I ended up taking my vehicle to the dealership every 3000 miles and have them add a quart of oil in the parking lot. This was roughly 1/3 of the way down the hash mark. I maintained documentation and correspondence with the dealership. I vented by giving an average to poor ratings on Yelp and any other site, as I was convinced the dealership and Ford were putting me off and hoping I would go away, sale, or trade in the vehicle. This did not set well with the dealership and I believe they were glad I introduced BBB to help with communications. This process started a year ago, verifying oil consumption requires time as I had put the first 3 quarts in myself and they simply did not believe me. I started a case number with BBB right before Christmas.

Anyway, they are buying it back, sweet Jesus. There are class action suits on this vehicle but I did not have to go that route. We did not even go to arbitration (18 days creating a case number with BBB I got a settlement letter from Ford). I have a new found faith in the Better Business B and kinda hats off to Ford for not trying to fight me on this (I had many mechanics and even some folks on the forum suggest it was my fault somehow, this was typical for trucks, or there was not stated oil consumption level that would be under a warranty). For those that are faced with this problem you have a 60000 mile 5 year warranty on the power train. Plan to spend 4 hours/week writing, documenting, reading, and filling out lots of forms in duplicate before the warranty expires, time is on your side if the vehicle is new, but nothing/no-one else is. With the internet I made a point of filling out ratings, complaint forms, emails, and I sent certified snail mail, made phone calls every week for the last year. I have the time and resources to do this, I just don't see how others can make the time. Ford has 40 days to buy back my vehicle, I have a letter in hand, I have light at the end of the tunnel. Good Luck All